Corporate Team Leader Tele Callers Full-time Job
Jun 8th, 2022 at 10:20 Customer Service & Back Office Operations Chennai 45 views Reference: qM7e5WZb2vpJob Details
Designation |
Corporate Team Leader –Tele Callers |
Department |
MIC |
Unit |
Corporate |
Responsibilities:
· Day to day leadership of the telesales team.
· To manage the induction & training of new tele callers as appropriate
· Proactively developing and implementing plans to deliver company, team, and personal targets by developing telesales strategy.
· Implementing new ideas and sharing best practices
· To deliver team sales target by leading the team across franchise
· To set and monitor the target to achieve the planned sales.
· To arrange, participate and lead telecalling team as required, in order to encourage the team
· To undertake regular analysis and review of all aspect of tele sales to ensure that sales expectation are met.
· To brief, Format, analyse the study flow of data to ensure all calls and contacts are logged and monitored.
· To work with other cross functional support team and business owners
Requirements:
· Should have a degree in Sales, Marketing, Business Administration or related field.
· Should have strong track record of success within prior experience in handling team.
· Should be highly goal oriented and possess excellent communication & interpersonal skills.