We are hiring for Customer Support Associate

Only Female candidates are eligible to apply
Both Freshers and Experienced can apply

Location: Hosur

Timings: 9.30 to 6.30 / 6 days of working

Salary: 13k Take home for Freshers
19k Take home for Experienced

Age: Below 40

Roles and responsibilities

Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts.
Manage large inbound calls.
Provide accurate, valid, and complete information by using the right methods and tools.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritise, and manage time effectively.
Customer orientation and ability to adapt to and respond to different types of characters.
Proven customer support experience is an added advantage.