Non-voice Process

We are Hiring!!!

Designation : Customer Support Associate

Qualification : Graduates

Experience : 0-1year

Shift : 5 days of working Rotational Night Shift

Languages known : Hindi, English

Salary Range : 18K - 28K

Location : Mumbai ,Airoli

Immediate joiners are preferable.

Roles and Responsibilities :

1) Handling customer inquiries primarily through email, chat, or other digital channels while occasionally engaging in phone calls.

2) Resolving customer issues.

3) Ensuring high customer satisfaction, all while navigating diverse cultural nuances and time zones.

4) Responding to customer inquiries via email, chat, and occasionally phone calls.

5) Addressing customer concerns and resolving issues efficiently. Providing product information and guiding customers through processes.

6) Managing customer expectations and ensuring satisfaction.