We are Hiring!!!

Role : Voice process Executive

*Must have Excellent communication in English *

Location : Bhopal , Madhya pradesh

Qualification : Graduate

Experience : 0 - 1 year in customer support

Salary - 12k - 19k CTC

Shift : Rotational shift (5 days of working & 2 week off)

Responsibilities :

 Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers

If candidate is not availing cab facility from company, they will be eligible for travelling allowance of 3500/-

Note: We are not considering any technical background candidates. ( BE, BTech, BCA, MCA, BBA, BSC-Computer)