AVP – Asterisk Developer

Job Title: AVP – Asterisk Developer
Location: Mumbai
Experience: MIn 10+ Years
Offer Salary: 30 LPA to 40 LPA

Key Responsibilities:
Lead the end-to-end development of our omnichannel communication platform, from architecture design to deployment and maintenance.
Design and implement scalable, fault-tolerant Voice solutions using Asterisk, FreeSWITCH, and Kamailio, ensuring high performance and reliability across all dialing methologies such as Predictive, Progressive.
Troubleshoot networking and telephony issues using tools like Wireshark and implement effective solutions.
Integrate and optimize queuing mechanisms (e.g., RabbitMQ) and TTS/ASR engines (e.g., Azure, Amazon Polly, Google) for enhanced platform functionality.
Implement Kamailio for scaling SIP call distribution across multiple servers.
Develop and integrate WebRTC solutions for real-time communication across web and mobile platforms.
Implement scalable and secure solutions to enable seamless communication across multiple channels (e.g., web, mobile, email, SMS, social media).
CRM integration experience with platforms such as Salesforce, Zoho, Freshdesk, Freshworks, etc.
Capability to build the product from scratch with a strong understanding of cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
Strong knowledge of database technologies (e.g., MySQL, SQL Server, MongoDB, Redis, PostgreSQL) and scripting languages (e.g., Python, PHP, Perl, Java).
Expertise in SIP trunking, PRI integrations, and designing complex IVR solutions.
Strong Linux skills including shell scripting and core commands.
Design the structure for voice infrastructure and responsible for voice infrastructure management.
Experience with Business Telephony Services (On-Premise or SaaS).
Deep understanding and experience with VoIP CODECs (G.711, G.729, G.722, OPUS), technologies (WebRTC, H.323, SIP), and network analyzers.
Strong understanding and experience with Network Infrastructure (Firewalls, Routers, Switches & Wireless), WAN Technologies (MPLS, SD-WAN), and Data Center Technologies (Public & Private Clouds).
Familiarity with software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and related technologies).

Requirements:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
10+ years of hands-on experience in designing Omnichannel communication platforms, with specific expertise in Asterisk, FreeSWITCH, Kamailio, and related technologies.
Proficiency in troubleshooting networking and telephony issues using Wireshark or similar tools.
Experience with queuing mechanisms (e.g., RabbitMQ), TTS/ASR engines (e.g., Azure, Amazon Polly, Google), WebRTC, CRM integrations, and cloud deployment (e.g., Azure, AWS).
Strong database management skills (e.g., MySQL, SQL Server, MongoDB, Redis, PostgreSQL) and scripting languages (e.g., Python, PHP, Perl, Java).
Excellent communication skills and ability to collaborate with cross-functional teams.

Preferred Qualifications:
Master’s degree in Computer Science or a related field.
Certification in VoIP technologies (e.g., Asterisk Certified Engineer, FreeSWITCH Certified Specialist).
Experience with Agile/Scrum methodologies and CI/CD pipelines.
Contributions to open-source Voice projects or a strong GitHub profile showcasing relevant projects.

Benefits:
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and career advancement.
Collaborative and inclusive work environment with a focus on innovation and continuous learning.

For further details contact : 7200585413

E-Mail : aarthi@hoopoeinfoedge.com