IT Asset Coordinator

We are Hiring!!!

Designation : IT Asset coordinator
Experience : Minimum 2 year's (Only Female Candidate's)
Qualification : Graduate 
Salary : 2.5 LPA - 3 LPA 
Location : Kandanchavadi, Chennai 
Skills : Excellent communication skill in English & Good knowledge in Excel 
General shift & Sunday fixed off

Must to have:

• Responsible for Asset Management
• MS Office Knowledge (Word, Excel & PowerPoint).
• Responsible for Service Desk Call Flow Management.
• Prepare DCR (Daily Call Report) for all site and mail to corporate office.
• Prepare MIS Reports.
• People management.
• Prepare monthly-consolidated report.
• Prepare monthly review meeting PPT.
• Daily Repeat call reports to be prepare.
• Daily more than one hour call report to be prepared.
• Project planning and follow up until complete.
• Knowledge, Skills and Abilities Required.

Good to have:

• Prepare daily attendance for all site and mail to corporate office.
• Engineer shift roster has to make based on call / project requirement and engineer training.
• Assign floor to engineers.
• Assign, Monitor and complete H/W call tickets, mail tickets and oral requests.
• Verify and close completed H/W call tickets and mail tickets. (Sometimes we have requested to do telephone verification).
• Provide technical support to engineers.
• User’s entry & Exit Process.
• Must have good communication in English, Tamil & optional Hindi
• New deliverables may be added based on client requirement.