NOC Engineer

We are Hiring!!!

Role : NOC Engineer

Location: Saidapet, Chennai

Explerience: 3+ years

Roles and Responsibilities:

• · Monitoring entire infrastructure of client using various monitoring tools likeSCOM, SolarWinds, Telegraph, OEM.
• · Monitoring various types of alerts like
• o CPU Utilization
• o Memory Utilization
• o Database related alerts
• o DR Replication issues
• o Backup Failure Alerts
• o Exchange Mail Queue Threshold Alerts
• o Service Mailbox quota breach alert
• · Adobe Experience Manager / Site 24/7 Alerts
• · Application URL Alerting
• · Scheduling Maintenance Mode for planned Activity.
• · Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
• · Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
• · CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
• · Coordinating with Service Provider for MPLS related outage
• · Daily follow ups with Regional and internal teams to ensure all the node are up andrunning fine.

For more details contact - Dillibai HR -6380723976 or hr5@hoopoeinfoedge.com