Customer support associate

WE ARE HIRING !!!

Job Title: Customer Service Associate

Package - 14000 to 16000

Job Location - Perungudi, Chennai

Qualification: Any Graduate / 12th / Diploma

Shift Timings: General shifts / Rotational Week Off

Language: Good Communication in English / Tamil

Key Responsibilities:

Customer Interaction:

Respond promptly to customer inquiries via phone.

Provide accurate and helpful information to customers regarding policies.

Handle and resolve customer complaints, escalating issues when necessary.

Problem Resolution:

Investigate and analyze customer problems or concerns and provide effective solutions.

Work closely with other departments to resolve complex issues and ensure timely resolution.

Skills:

Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.

A customer-centric mindset and a passion for delivering exceptional service.

Note: Immediate joiners preferable !!