We Are Hiring !!!
Role - Customer support executive
Salary - Freshers 18k Take home , Experienced 23k Take home.
Location - Airoli ,Mumbai ( Maharashtra )
Qualification - 12th/ UG/PG ( B.tech candidates not eligible )
Skills - Excellent communication in English is mandatory .
Shift - Rotational week off and Rotational night shifts ( 6PM to 6AM )
One way cab provided
Roles and Responsibilities:
- To handle calls from customers or clients and provide them with a solution to their queries.
- Must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.