Customer Care Executive - Voice process

We are Hiring!!!

Designation : Customer Support (Voice Process)

Experience : Freshers

Qualification : Graduates & Undergraduates

Salary : 13k - 20k TH (Based on Interview performance)

Shifts : Boys (Rotational shift ) / Girls (6am to 8pm) Any 9 hrs

5 day's working / 6 day's working (Based on Process)

Skills : Communication skill

Language :

English +Malayalam

English +Tamil

English +Kannada

English +Hindi

English +Marathi

English +Gujarati

English +Bengali

English + Odia

Location : Bangalore.

Immediate Joiners Required!!

Roles and Responsibilities:

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Proficient in all Microsoft applications.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

Skills Required:

Should be good in communication both in Verbal Communication

Self-motivated

Sound Knowledge of English and Hindi , south regional skills added advantage.

Excel Knowledge will be an added advantages.