Voice International

We are hiring!!!

Process Type : Voice International

Process Domain : Telecom

Geography : US

Excellent communication skill in English

Shifts : Rotational shifts

Working Days : 5

Education : UG / Any Grad with

Experience : Fresher & Min 8 months of experience in any International voice domain

Salary : 18k TH - 29K TH

Work Location : Hyderabad - Hi Tech City

Roles & Responsibilities :

• Handle customer inquiries via email and chat, giving prompt answers to customer questions through calls.
• Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
• Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
• Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
• Identify and escalate customer requests to managers when there’s a complex issue.

Interested candidates can contact Blessy HR - 7200585293 or hr1@hoopoeinfoedge.com