We are hiring!!!

 

Process Type : Voice International

Process Domain : Telecom

Geography : US

Excellent communication skill in English

Shifts : Rotational shifts

Working Days : 5

Education : UG / Any Grad with

Experience : Fresher & Min 8 months of experience in any International voice domain

Salary : 18k TH - 29K TH

Work Location : Hyderabad - Hi Tech City

 

Roles & Responsibilities :

 

  • Handle customer inquiries via email and chat, giving prompt answers to customer questions through calls.
  • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
  • Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
  • Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
  • Identify and escalate customer requests to managers when there’s a complex issue.

 

Interested candidates can contact Blessy HR - 7200585293 or hr1@hoopoeinfoedge.com

Salary

18,000 - 29,000 INR

Monthly based

Location

Telangana , India

Job Benefits
Performance Bonus Provident Fund
Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Executive
Education
Graduate
Experience
Fresher
Total Vacancies
15+

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Location

Telangana , India