International voice support

We are Hiring!!!

Role : Customer Support Executive

Process : International

Experience : Fresher / Experience

Working days : 5 days working & Rotational shifts

Languages : Good Communication skill in English

Qualification : HSC / Graduate

Salary Range : 16k - 29k

Location : Airoli, Navi Mumbai.

Looking for Immediate joiners

Interview mode - Walk in

Roles & Responsibilities :

• Listening to customers' concerns and handling complaints and returns.
• Giving detailed explanations of services or products.
• Working with a sales team to create better methods to address customer complaints.
• Reviewing customer accounts and transactions while resolving issues.
• Handle Inbound calls.
• Provide accurate information and resolutions to customers in a timely manner.
• Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers.
• Build and maintain positive relationships with customers by providing excellent service.
• Follow up with customers to ensure their queries are resolved to their satisfaction.
• Collaborate with colleagues to improve processes and enhance the overall customer experience.